Shipping policy

Shipping & Return Policy

Welcome to Zetoo. We are committed to delivering your orders quickly and providing a smooth shopping experience.

Shipping Policy

  • Orders are processed within 1–3 business days after payment confirmation.

  • Estimated delivery time is 7 business days from the date of shipment.

  • Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.

  • Customers will receive order updates and tracking information once the order has been shipped.

Return Policy

  • We offer a 5-day return policy from the date of delivery.

  • To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.

  • Customers must contact us within 5 days of receiving their order to request a return.

  • Items that are damaged due to misuse, wear and tear, or improper handling are not eligible for return.

Refunds

  • Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.

  • Approved refunds will be processed to the original payment method within 5–10 business days.

Contact Us

If you have any questions regarding shipping, returns, or refunds, please contact us:

Email: zetooofficial@gmail.com

Thank you for shopping with Zetoo.