Shipping policy
Shipping & Return Policy
Welcome to Zetoo. We are committed to delivering your orders quickly and providing a smooth shopping experience.
Shipping Policy
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Orders are processed within 1–3 business days after payment confirmation.
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Estimated delivery time is 7 business days from the date of shipment.
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Delivery times may vary depending on your location, public holidays, weather conditions, or courier delays.
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Customers will receive order updates and tracking information once the order has been shipped.
Return Policy
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We offer a 5-day return policy from the date of delivery.
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To be eligible for a return, the item must be unused, in its original condition, and in the original packaging.
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Customers must contact us within 5 days of receiving their order to request a return.
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Items that are damaged due to misuse, wear and tear, or improper handling are not eligible for return.
Refunds
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Once the returned item is received and inspected, we will notify you regarding the approval or rejection of your refund.
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Approved refunds will be processed to the original payment method within 5–10 business days.
Contact Us
If you have any questions regarding shipping, returns, or refunds, please contact us:
Email: zetooofficial@gmail.com
Thank you for shopping with Zetoo.